FAQ

- Do you accept back orders? 
Yes, we accept back orders.

- Can you ship internationally or process international credit cards? 
We are still in the process of offering international shipping and credit cards. Please subscribe to our newsletter to stay updated.

- How do I return/exchange/cancel/change my order?
We handle ALL returns on a case-by-case basis. Please send an email to eqnxgg@gmail.com

- Who fulfills the orders?
Our orders are fulfilled by Amazon Merch.

- I did not receive all the goods I ordered or received the wrong goods. 
Please send all inquiries with your specific requests to eqnxgg@gmail.com

- What if I order something and it is out of stock? 
We will send you an email when the product is back in stock. You will never be charged for an out of stock product until it’s available again. 

- Who do I contact if I need other help?
Please send all inquiries to eqnxgg@gmail.com